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Safety & Trust

Review verification

Reviews are verified to ensure authenticity and build genuine trust.

2 min readBy ViaPads Team

How reviews are verified

ViaPads verifies reviews to ensure authenticity:

  • Only from completed stays — you can only review after a confirmed booking
  • Reciprocal release — reviews are published after both parties submit or after 14 days
  • Moderation — inappropriate content is removed
  • No editing after publication — reviews cannot be changed once live

What this means

  • Every review comes from a real traveler who actually stayed
  • Hosts cannot delete negative reviews
  • Reviews reflect genuine experiences

Flagging reviews

If a review violates guidelines (personal attacks, false information), you can flag it for moderation review.

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